Cortland Comp Nymph MKI Rod
Although I would much rather be posting a review on the performance of this rod instead of the quality of customer service Cortland Line Co provides. I have not had the luxury of testing the form and function of the 10'6 3wt Cortland Competition Nymph MKI I recently purchased.
In a world where first impressions are almost everything. I have to honestly report that my first impression of the build quality of the Cortland rod I recieved ranks pretty close to terrible. Upon receipt of my new rod I immediately found that 6 of the 12 rod guides have been terribly installed and where misaligned, a number of the guides where tilting in opposite directions. I understand, that this coud happen with any manufacturer, and I could just chalk this up to possibly me just getting the one bad egg of the batch. However, I have owned my fair share of rods from other manufacturers within the same price category and have yet to experience this.
I can say that Cortlands customer service has been very responsive to date and I do appreciate the service they have provided thus far.
So instead of enjoying the time on the water experimenting with my new rod. I now have to send the rod back to Cortland for their tech departments evaluation. So effectively to date I've paid over $300 for a $250 rod, that I may not yet get replaced.
I think moving forward I'll be adhering to the good old philosophy of "buy once, and cry once" and shall stick to companies with higher qualty control standards such as Sage.
I would like to add that my review of this product is strickley pertaining to the rod itself and not Tacticalflyfisher.com. Tacticalflyfisher has been very responsive to my requests and I'm thankful for their assistence in helping me sort this out.